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Past Industry Projects
Swiss Colony Assessment and Enhancement of The Swiss Colony Websites
ORBIS Corporation Strategy for Improving ORBIS Employee Portal
Lands' End Selling Clothing as Outfits on the Lands' End Web Site
Grainger Analysis of Repair Parts Information Needs and Desired Information Delivery Mechanisms
Brady Corporation Strategy for Seton Nordic E-Commerce
American Girl Web Content Management Strategy for American Girl
American Family Insurance Multilingual Technologies for Customer Interaction
Sub Zero Process Mapping and Redesign of Customer Touch Point Scenarios
Lands' End Lands' End "Smart Service"
Lands' End International Lands' End Website Enhancement
Grainger Analyzing Customer Usage of Multiple E-Channels
CUNA Mutual Group Usability and Accessibility Analysis and Strategy for CunaMutual.com
American Girl International Expansion Project
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UWEBC CalendarAugust 2008
September 2008
October 2008
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